Direct booking benefits
  • Flexible rebooking and cancellation conditions
  • Best price guarantee
  • Price advantages compared to online travel agents
  • Personal contact persons
  • Additional services to book directly
  • 15% voucher or free room category upgrade subject to availability

Precautions due to COVID-19

We care for your health and aim to provide a secure and healthy environment for our guests and our team. 

  • Our team wears a mask covering mouth and nose when in contact with guests
  • We provide masks for our guests on demand
  • Please find sanitizers in public sections (Lobby, Restaurant, Bar)
  • Hourly disinfection of contact areas
  • Regular airing of public sections
  • Limitation of elevator use - maximal number of 2 persons (except to small travel groups)
  • Declaration of hygienic rules
  • Only one signature at check-in, in case of online guest data transfer
  • We recommend non-cash payment
  • Disinfection of room keys and cards
  • Minimum distance between tables
  • Guests can sit together according to contact restrictions
  • Opening times may vary
  • It may happen that guests eat at separate times
  • Disinfection of tables, seats... after use
  • Implementation of DEHOGA NRW regulations
  • Minimum distance of 1.5 metres between Tables / seats
  • Lunch- and coffee breaks according to recent hygienic regulations
  • Regular disinfection of surfaces and airing of meeting rooms
  • Disinfection of areas according to guest wishes
  • Regular disinfection of door handles, light switches, handrails etc.
  • No magazines in rooms
  • Cleaning agents with Dr. Schnell-Certificate